It is important that you make sure the email address you have entered is correct. If the email address changes, please do not forget to notify us..
Help, my mail is not arriving!
In some cases, the email may not arrive. You should check the following:
- • Is the email address we have set for you correct?
If not, please inform us of the correct email address.
- • Has the email been blocked by your server/provider’s spam filter?
Whitelist our @ims-nederland.biz domain.
- • Has the email been blocked by the "junk email" setting in your email client (Outlook)?
Set our @ims-nederland.biz domain as a safe sender.
- • If all these settings are correct and you are still not receiving email from us, please notify us of an alternative email address.
- • If the problem persists, ask your system administrator to help you solve it.
In practice, the solutions shown above are nearly always effective as the email is being held up somewhere between Internet and your PC.
We hope that this information helps you solve the problem.